Welcome New and Current Vendors!

We at Universal Parks & Resorts are pleased to have your company as our partner in assisting us in providing world-class, immersive, and unique products that enhance the guest's experience!

Because we believe that communication is one of the foundation blocks for building lasting vendor relationships, we have designed this website to facilitate your understanding of UPR's purchasing specifications, processes and policies.

Effective September 1, 2017, the UPR Merchandise (UPRM) Vendor Compliance Manual is now an all-inclusive guide of our policies and procedures. It is vital that your company comply with our requirements to help make our partnership efficient and cost-effective for both parties. Click here for additional information about the purpose and scope of this compliance manual.

This information supersedes all previously-issued editions of the UPRM Vendor Compliance Manual, as well as previous written or oral notifications and instructions by UPRM prior to September 1, 2017. UPRM reserves the right to amend and re-publish these guidelines as necessary.

You are asked to distribute this manual to the appropriate individuals within your organization. By following these guidelines, you will help to ensure our prompt receipt of your products and help to get your products on our sales floor faster.

This document will be updated as needed. To ensure you are using the most current information available, please check our Revision Log for changes or updates prior to producing or shipping merchandise.

Thank you for your cooperation.


Cathy Fischer
Senior Vice President, Global Merchandise
Universal Parks & Resorts

NOTE: Universal Parks & Resorts does not accept unsolicited Vendor Compliance documentation.