The following information is for UPR Merchandise Purchase Orders only.
No invoices for freight or other services should be sent or included with the invoice for the purchased items.
All new Vendors must complete a New Vendor Information Sheet and W-9 or W8-BEN-E (as applicable). Email the information sheet to the UPR Compliance Department at email@example.com. Vendor will not be paid until the appropriate W-9/W-8 form is received by UPR.
NOTE: UPRM has been utilizing ERS for select vendors in Orlando since 2009 and has expanded the process to Hollywood
Direct Store Delivery:
Import Shipments: UPRM has initiated an ERS process for import shipments moved via our preferred customs broker/freight forwarder. This process is currently in a pilot phase and will be rolled out to additional vendors over time for both Universal Orlando and Universal Studios Hollywood. This process is only available for vendors with a US banking presence.
All invoices must reference ALL of the following: Purchase Order number, date of shipment, Universal SKU numbers and Vendor part numbers.
Invoices must also include total pieces or case quantity shipped, unit costs, extensions, and total amount due. UPR will only pay for quantities listed on the Purchase Order.
Invoice billing must be in "buy unit of measure" as stated on the Purchase Orders.
Invoice amount must equal Purchase Orders. If there have been any changes (i.e., price or quantity change), a revised Purchase Order must be received prior to shipment; otherwise, the invoice will not be honored.
Vendor name on invoice must be the same as Vendor name on Purchase Order, unless otherwise noted on the New Vendor Information Sheet. Vendor must advise UPR Compliance Department on all information changes via fax #407-224-7926.
One invoice per Purchase Order shipment. In the instance of a "blanket" Purchase Order, Vendor must invoice each time a shipment is made and reference the "blanket" Purchase Order number.
Merchandise Invoices for Universal Studios Hollywood:
P.O. Box 981836
El Paso, TX 79998
Merchandise Invoices for Universal Orlando:
Attn: Merchandise Accounts Payable
P.O. Box 982229
El Paso, TX 79998-2229
All international Vendors should provide UPR with wire transfer instructions on their company letterhead in order for the wire transfer to be processed properly. The funds will be wired to the corresponding U.S. bank, and then the U.S. bank will direct the funds to the Vendor's bank overseas.
New Vendors should provide their wiring instructions with their first invoice in order for the wire transfer to be processed in a timely manner. Established Vendors should notify UPR as soon as possible concerning any changes to their current wiring instructions. This is necessary in order to prevent any delays in initiating and receiving the wire transfer. Any fees associated with incorrect wiring instructions will be charged back to the Vendor.
All documents concerning the payment for merchandise by a wire transfer (i.e., invoices, Bill of Lading, packing list, wire payment instructions, etc.) should be sent to the appropriate Merchandise Inventory Analyst. Wiring instructions should consist of the Vendor's bank name, bank address, bank account number, and bank ABA/Routing number. (International Vendors will need to provide their banks' U.S. corresponding bank's name as noted below.)
Upon receipt of all necessary documents from the Vendor, a wire transfer will be initiated within the next twenty-one (21) days for payment. If payment has not been received within the specified time limit mentioned above, the Vendor should contact the Merchandise Inventory Analyst.