Merchandise from suppliers will NOT be accepted without strict adherence to Universal Parks & Resorts Merchandise's (UPRM) Retail Compliance Guidelines. Failure to meet these requirements may result in cancelled purchase orders, merchandise returned to vendor, and non-compliance fee assessments.

These procedures are not a substitute for compliance with applicable laws and regulations. The vendor is responsible for understanding and complying with all applicable laws and regulations of the appropriate countries of distribution. UPRM will not be responsible if the vendor does not follow applicable requirements.

Deviation from these instructions may result in unexpected delays, unnecessary costs, and governmental imposed fines, penalties, inspections, and/or seizure of inbound shipments for non-regulatory compliance. UPRM will not take or share responsibility for any monetary or legal sanctions imposed on a supplier.

• This Compliance Manual is in place to ensure efficient and timely delivery of merchandise from domestic and international supply points to UPRM warehouse locations or third party destinations when UPRM is responsible for freight charges or is the Importer of Record with US Customs.
• To ensure all vendors utilize UPRM's preferred logistics providers for shipping any product.
• To ensure all foreign suppliers provide complete and accurate documentation for U.S. Customs clearance and record retention.
• To ensure all products are compliant with ticketing, marking, and packaging requirements.
• To ensure all products comply with all applicable federal, state, and local laws, regulations and industry standards.
• To ensure UPRM's quality standards are met to maximize guest satisfaction and confidence in our brand.

These procedures apply to any supplier; UPRM related party, or any other group who supplies products, materials, or components (including samples) to UPRM, or one of its third party destinations.